Terms of service

Welcome to the TEAMMATE digital flagship. By accessing our platform and acquiring our products, you agree to be bound by the following Terms & Conditions. These terms are designed to ensure a seamless and premium experience for our global community.

1. The Digital Flagship Model

TEAMMATE operates exclusively as a direct-to-consumer digital entity. We do not maintain a physical walk-in storefront or public office. All transactions, inquiries, and support services are conducted through our official digital channels. By using this site, you acknowledge that our service model is online-first, ensuring maximum efficiency and product focus.

2. Intellectual Property & Design Integrity

All content included on this platform including but not limited to product designs, visual interfaces, graphics, logos, and UX/UI elements is the exclusive intellectual property of TEAMMATE.

  • Any unauthorised reproduction, modification, or distribution of our designs or brand assets is strictly prohibited and protected by international copyright laws.

3. Accuracy of Digital Representation

We strive to display our products with the highest degree of visual accuracy. However, as digital displays vary across devices, we cannot guarantee that the color, texture, or detail reflected on your screen will perfectly match the physical acquisition. We reserve the right to refine product specifications to further enhance quality without prior notice.

4. Order Governance & Exclusivity

To maintain the integrity of our supply chain and brand exclusivity:

  • We reserve the right to refuse or cancel any order at our sole discretion.

  • In the event of an order modification or cancellation, we will notify you via the contact information provided at the time of the acquisition.

  • Prices for our products are subject to change as we continue to evolve our materials and craftsmanship.

5. Conduct & Prohibited Use

You agree not to use our products for any illegal or unauthorized purpose. Automated access (bots or scrapers) to our digital flagship is strictly prohibited to ensure a secure and fair environment for all genuine patrons.

6. Limitation of Liability

TEAMMATE shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products beyond the purchase price of the acquisition itself. We stand by the durability of our gear, provided it is used within its intended purpose.

7. Governing Law

These Terms & Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Bangladesh, where our brand is headquartered.

8. Evolution of Terms

We reserve the right to update or refine these terms at any time to reflect the evolution of our brand. Your continued use of the platform following any changes constitutes acceptance of those updates.